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The Future of Student Collaboration is Here

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Safety and Privacy

It's important to help keep your students safe online and protect the privacy of their communications. Here's how Live@edu helps keep your students safe online:

Email Safety

Email Safety


  • Message Tracking by the administrator or student (Exchange Labs only)
  • Content filtering to block emails with objectionable content defined by the school (Exchange Labs only)
  • Personal “safelist” and “blocklist” to manage email from individuals
  • Anti-phishing technologies
  • SSL-encrypted authentication
  • SMIME, digital signature and message encryption supported
Privacy Policies

Privacy Policies


  • Not required to provide any personal information to use a Hotmail or Exchange Labs inbox.
  • Email content protection under the Electronic Communications Act and Privacy Act, which considers it confidential information owned by the account holder
  • Protection of personal information by Microsoft's Privacy Policy
Marketing Policies

Marketing Policies


  • No sharing or sales of users' personal information with third parties, nor internally within Microsoft unless student explicitly opts in
  • No scanning of e-mail content for ads
  • No behavioral targeting of ads
  • No commercial tagline attached to the bottom of emails
  • Family-safe banner ads in alumni Hotmail UI Advertising guidelines.
  • No banner ads in Exchange Labs webmail UI (may be added in future versions of Exchange Labs)