Student and alumni email is routed to Microsoft's servers, taking email traffic off your servers and outsourcing the maintenance, effort and cost, and giving you back time for more strategic projects. In addition, you can take advantage of the following Microsoft technology:

Reliable spam-blocking Live@edu blocks 99.5% of all spam. While spam traffic is up 40%, spam in the Hotmail inbox is down 80% over the past year. This approach is based on proprietary technologies like SmartScreen, which learns from user feedback and Sender ID Framework, which protects against spoofing by confirming the sender's IP address against their stated email address. View Video (37.5mb)

Reliable Disaster Recovery Hotmail has 99.9% target uptime, and you can still send and receive messages if the inbox data is not accessible, and data are backed up so that corrupted inboxes can be brought back online quickly. We follow common Microsoft practices for security, including security testing, third-party penetration testing, and we only allow select personnel with approved clearance to have access to the servers.

Reliable Deliverability Typically, the tighter your spam filters, the more legitimate email you also block. But Live@edu offers both great spam-fighting as well as reliable email delivery. That’s because we safe-list your institution’s IP addresses, so email from your servers is trusted and goes directly into the student’s inbox. Also, email sent from students to other students and faculty in their domain is trusted, and is not stopped by spam filters.

Reliable Tech Support Premier Online support is included free with Live@edu, including 24x7x365 phone support for critical issues and Web-based support for non-critical issues.